【工作职位】:前台客服 Receptionist (内部招聘)
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【工作地区】:North York1 d z" R# R- Z% e( ^ Y7 M( _
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【工作时间】:Monday– Friday 9:00am – 5:30pm
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【工资范围】:根据经验面议
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【语言要求】:英语流利,国语流利
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【职位职责】:5 B: H8 k @/ G: V6 ^0 C
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• Greet andregister for customers in Reception
c) y# m' |2 Z5 W. a5 y• Answerphone calls, WeChat or email enquiries 1 K! H3 t# T$ C: o8 P9 K9 B1 e
• Maintainthe cleanliness and tidiness in Reception Area and common areas 5 Y3 A. F" C0 t% R3 a9 z6 n
• PrepareOffice Notices when necessary ^' C+ y% y7 E4 ]( |( |6 p% n5 K
•Responsible for office supplies procurement
) G, v0 t; {: `9 P' g" N% F) |• Provideassistance for technical issues related to Customer Service phones ' i) l7 t4 k7 S& ^
• Conductcustomer satisfaction survey s • Addresscustomer enquiries and resolve customer complaints. 8 l! X* }7 G! i% i/ G3 | O1 B6 o
• Usetelephones to reach out to customers, to verify account information, understandcustomer’s needs and promote our services.
3 i2 Y' T' ^3 ]• Advise oncompany information.
2 R T3 z( i! ?' t% j1 M% s2 ]• SupportCompany events and ad hoc tasks as assigned ! ~& d0 J8 r. p# B
【职位要求】:2 P. I) J9 Y) { M! n
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• Collegeor Degree holder in any discipline.
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• Min. 1year experience in Office Admin or Customer Service or Sales in a fast-pacedenvironment ) L& E" Y; O/ P: s
• Goodcommand of both spoken and written English & Chinese (Mandarin / Cantonese) 7 `. u {0 Y8 Y1 t9 B# r: y
• Able todemonstrate high level of attention to detail and look for process solutions
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• Abilityto adapt to and manage frequently changing priorities
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• Customerservice orientation, be approachable. / z) ~6 w% n. |( R$ K4 o
•Demonstrate clear ownership & accountability for own deliverables. Resultsoriented.
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• Excellentinterpersonal skill and communication skill T" k6 ~, L' Y' j# F# y0 q ^8 r
• Able towork independently and be a team player
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•Comfortable to live with ambiguity
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• Self-motivated and challenge status quofor continuous improvement 2 ?( B' `0 S3 I! J0 p8 S- w. e) t
•Proficiency in MS applications (Word, Excel and PowerPoint). Job Types: Full-time,Permanent
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/ [* j1 } p+ a! h; d1 P欢迎相关经验者,新移民,本地应届毕业生,及持工签的留学生申请。 有意向申请者请发送您的简历到recruit@s2consulting.ca 并在标题注明约克论坛。 ' F% q- q0 }$ E1 Z
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联系我们: 电话: 647-567-2388 Sophie 微信: S2humanResources 地址: 5th Floor, 205 Placer Court, North York, ON. M2H 0A9 (Victoria Park Ave. / McNicoll Ave.)
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