【工作职位】:前台客服 Receptionist (内部招聘)" A" Y1 a; s- d! a
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【工作地区】:North York
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6 z; J( ^9 I3 a【工作时间】:Monday– Friday 9:00am – 5:30pm
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【工资范围】:根据经验面议" L! h) O$ y# B9 ~+ S3 `
$ E$ E0 j9 z# a9 f% q: Z【语言要求】:英语流利,国语流利; _8 H$ n! E5 Z% ]9 s1 ?0 O M2 t% f
; B) l8 {" _6 p# C* b( v" l【职位职责】:: o& L/ g: h8 j- I) L
3 X% O: w; s" C0 Y8 m& q• Greet andregister for customers in Reception " e# Z q; |7 u9 _ N
• Answerphone calls, WeChat or email enquiries ' W- O( u: N' f7 O
• Maintainthe cleanliness and tidiness in Reception Area and common areas
, j9 h6 g$ A+ F6 V8 w• PrepareOffice Notices when necessary 2 q( J7 u- _ ?! `3 \9 I% _! M
•Responsible for office supplies procurement
, b) I5 O7 W ~4 Q* i& {, Q• Provideassistance for technical issues related to Customer Service phones / f$ q! L# l! W. }' D0 t
• Conductcustomer satisfaction survey s • Addresscustomer enquiries and resolve customer complaints. L! O+ Q( o: i, v q3 K; I4 z
• Usetelephones to reach out to customers, to verify account information, understandcustomer’s needs and promote our services.
- C! f, J4 w9 F+ I6 g• Advise oncompany information.
# V9 Q& s* ~) E5 o• SupportCompany events and ad hoc tasks as assigned
) o4 l3 e' K8 S6 D% B【职位要求】:# L: }/ o6 J& @ F4 O9 m) ~
( W* u4 L5 ^$ C• Collegeor Degree holder in any discipline.
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• Min. 1year experience in Office Admin or Customer Service or Sales in a fast-pacedenvironment
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• Goodcommand of both spoken and written English & Chinese (Mandarin / Cantonese)
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• Able todemonstrate high level of attention to detail and look for process solutions . m7 H. ?" a! ?* m% y2 ^
• Abilityto adapt to and manage frequently changing priorities
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• Customerservice orientation, be approachable. 2 U2 a' {% ?0 s4 `& ]
•Demonstrate clear ownership & accountability for own deliverables. Resultsoriented. 2 O0 c |. U1 ^; O% A1 h2 I% j8 @
• Excellentinterpersonal skill and communication skill
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• Able towork independently and be a team player
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•Comfortable to live with ambiguity ! z% U$ q' H! y
• Self-motivated and challenge status quofor continuous improvement 8 H; f: ?6 T' L. e9 a
•Proficiency in MS applications (Word, Excel and PowerPoint). Job Types: Full-time,Permanent # U0 Z/ R; |+ Q& T4 g' j
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( Z# h t/ n5 x0 H8 J6 C$ J5 L欢迎相关经验者,新移民,本地应届毕业生,及持工签的留学生申请。 有意向申请者请发送您的简历到recruit@s2consulting.ca 并在标题注明约克论坛。 8 ]# x1 ?2 j- x9 ~9 I
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联系我们: 电话: 647-567-2388 Sophie 微信: S2humanResources 地址: 5th Floor, 205 Placer Court, North York, ON. M2H 0A9 (Victoria Park Ave. / McNicoll Ave.) 1 Y- R6 v, s5 K! ~
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